A Time Saving Solution for Onboarding New Staff
Integrated brand communications agency, Traffic, wanted a better training solution for their growing business, that was both cost-effective and a trusted source of information and best practice.
Traffic is an award winning, globally-focused, integrated brand communications agency. They are based in Australia, with offices in Melbourne & Sydney.
As a growing agency with an average of 1-2 new starters a month, finding the time to train and onboard new starters onto their operational systems proved time-consuming. Traffic wanted a better training solution for their growing business, both cost-effective and a trusted source of information and best practice. This is how they found TEACH byTANGRAM.
Traffic has been using TEACH since November, 2020
What Made Traffic Choose TEACH?
- TEACH is an online learning platform for agencies using Deltek WorkBook. TANGRAM created TEACH in 2020 pouring in years of knowledge, training and consulting experience on Deltek agency platforms.
- TEACH allows users to learn hands-on; they can go at their own pace and be guided through the system.
- Learning is agency-focused. We know how you work, so training focuses on the key steps you need to take to get the results you need.
- TEACH is supported by an extensive knowledge portal, with step-by-step articles, structural guides and tips.
Results
- TEACH has made the onboarding process much less time-intensive for team members and management, saving vital time for billable work.
- Management have noticed new staff are getting up to speed much faster, resulting in overall improved performance.
- Existing staff are using it to become more proficient in WorkBook.
- New staff members have said they find learning WorkBook much easier going at their own pace.
“The TEACH tool has become an integral part of onboarding our new staff members. It provides a great interactive introduction to Workbook for new staff members and has proven by far to be the most effective & efficient way to train people on the system. Current staff members have also been completing modules to upskill. I highly recommend TEACH for any business who has Workbook.”
