The COVID-19 pandemic has changed the way all agencies work and communicate.
In APAC and around the globe, we are working from home in ever greater numbers. For agencies to thrive in the lost-Covid era, they need a 360º view of their customers, their customers’ purchasing history, and requirements.
Agency life is a high-pressure environment at the best of times. During lock-down, the pressure has been exacerbated. Longer hours produce diminishing returns and in some cases complete burnout. Many people are suffering from the reduction in human contact.
In this webinar, our experts will discuss ways of streamlining workflows and utilizing a CRM platform to reduce these pressures, improve engagement and drive your business forwards.
Subjects covered will include:
- How to gain a 360º view of your clients
- How to standardize workflows to improve creativity
- Turn actionable insights into business performance and ROI
- From tracking new business and pipeline to managing client budgets, with effective CRM use
- Resource management
- How to build a better team culture