Designing an ERP system to support major business transformation

Designing an ERP System to Support Major Business Transformation

Iconic integrated communications agency, Ogilvy South Africa, has three offices and 900+ employees. In 2016 they embarked on the ‘Next Chapter’ and as part of this major business transformation program appointed Tangram to implement a new ERP system.

Ogilvy SA Case Study

The Requirement

In selecting and implementing Deltek WorkBook, the agency was seeking to create a scalable system to support their growth and specifically:

  • Reduce complexity and administration across the business
  • Increase collaboration across departments and offices
  • Improve their resource management capabilities

The Approach

  • Tangram worked closely with key stakeholder’s across offices applying the UNCLE™ implementation process. The team designed workflows and processes to not only meet current business objectives, but also to scale with the growing business.
  • Several unique system requirements were identified during the implementation process requiring Deltek WorkBook to develop new features to meet all of the agency’s needs. Tangram wrote the technical briefs, managed the development and tested the solutions on the agency’s behalf ensuring that robust and fit for purpose system solutions were delivered.
  • The build and implementation was supported by data gathering sessions, MAPT™ business process mapping workshops, weekly status meetings, and the delivery of tailored on-site training and support sessions in Cape Town and Johannesburg.

The Outcome

  • A fully configured end-to-end project management system rolled out simultaneously to three office locations and 900 trained employees.
  • Transparency across the business of employee utilization, capacity planning and resource management allowing for greater collaboration and sharing of resources.
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APAC


Helen Johnson 
helen@bytangram.com
+61 (0) 404 458 797


EU

Christian Arpe-Hansen
cah@bytangram.com
+45 (0) 787 462 73