Streamlining and optimising global efficiency on George P. Johnson EMEA operations
The Challenge
George P. Johnson (GPJ), a leading creative agency within Project Worldwide, faced a challenge in streamlining operations across its EMEA offices. Managing diverse teams spread across different time zones, languages, cultures, and currencies posed a significant hurdle, GPJ needed an Enterprise Resource Planning (ERP) system that would unify their business data and bring consistency across the globe. The lack of consistency in project management and resource allocation hindered global collaboration, and their existing ERP system lacked robust scheduling and quoting capabilities. Recognising the need for a comprehensive solution, GPJ assigned Tangram as their trusted technology consultant and implementation partner.
The Solution
Leveraging our deep understanding of the complexities inherent in global implementations, we helped tailor the system to optimise & streamline workflows for each agency within GPJ. Tangram acted as a true partner, proactively addressing challenges, delivering comprehensive training, and providing ongoing support to ensure successful user adoption. The implementation of Deltek WorkBook marked a turning point, with customised settings accommodating varying business processes across agencies in the UK, Germany, Norway and Dubai. The utilisation of WorkBook’s project management capabilities, coupled with financial management features significantly enhanced visibility and efficiency.
The Results
The agency leadership team now has visibility into capacity, forecasting, time entry, and project lifecycles. Global collaboration was markedly improved through standardised processes and real-time data access. We delivered comprehensive training and change management strategies to enhance user adoption. Operations were streamlined with cloud-based access, reducing manual work and fostering scalability to accommodate future growth in new regions such as Japan, Saudi Arabia and India.
